Real-time collaboration is to make knowledge workers across the enterprise more effective by enabling them to communicate with one another where they need them and when they need them. Key to our approach is a revolutionary paradigm called contextual collaboration.

Contextual collaboration is a new approach that involves embedding all the relevant applications, such as word processors, enterprise instant messaging shared calendars, and groupware, into a unified user interface that uses presence technology to enhance collaboration. This means that from within any of the applications people could communicate and instantly share any resources at their disposal. The goal of contextual collaboration is to make online collaboration as simple and intuitive as it is to work with people in the same room, while enabling that capacity between people anywhere in the world.